The expansion continues. Secrets® Resorts & Spas completes the roll-out in Montego Bay.
London 9 May 2018. Crave Interactive, the world leading developer of cloud-based digital guest service solutions for hotels, today announced that Secrets® St. James Montego Bay and Secrets® Wild Orchid Montego Bay in Jamaica have installed Crave T-Mini tablets.
With the expansion of Crave in-room tablets at two additional resorts, Crave’s continued success demonstrates the growing demand for digital guest solutions. The all-inclusive resort market is particularly focused on encouraging guests to experience non-packaged services offered at the hotels, including fabulous spa treatments, exclusive private beach dinners and immersive local excursions. Crave in-room tablets have proven to be beneficial by assisting the hotel teams in discretely communicating these available supplementary amenities to current guests, generating additional income for the properties.
Both Secrets St. James and Secrets Wild Orchid have selected the new T-Mini tablet from Crave for the properties’ guest rooms and suites. This is the latest, 8” custom tablet incorporating a charging dock and all the powerful features expected from Crave’s tablet range, including the company’s world-class Mobile Device Management and Crave OS, all powered by Crave Cloud.
“We wanted to expand the great success of Crave tablets at our Zoëtry® Montego Bay Jamaica and Breathless® Montego Bay Resort & Spa properties to our remaining adult-oriented hotels in Jamaica,” said Ivan Alvarado, Director of IT. “By leveraging the in-room tablets, we are able to communicate more effectively with our guests which leads to additional non-package revenue. Crave has proven to be an excellent partner for our company.”
“This is another great example of our existing customers recognizing the benefits of Crave’s tablets, and we can’t wait to install them at more properties,” said Tim Butterworth, Chief Commercial Officer for Crave. “Every resort hotel would benefit from installing Crave tablets, which is why we are experiencing continued success in this sector.”